The Outboard & Inflatable Discount Centre

Privacy Policy

Ron Hale Marine Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you register for our service we need to know your name, postal address, e-mail address and telephone number.

We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to sales@ronhalemarine.co.uk.

2. Our use of cookies and other information gathering  technologies

Cookies are small text files for storing small pieces of data on a Web Client (i.e. the Web browser on a computer). A web server may store cookies in a user's browser or request the browser to transmit certain data to the Web Server. Cookies themselves are not usually regarded as personal data, but their association with data-using functions means it may be prudent to regard them as such.

3. How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

3.1 Physical security

Servers are located in a secure data centre (operated by Level3) protected by 24x7 security personnel, electronic access control, physical locks, intrusion detection system on escape and riser doors and CCTV monitoring with recording of all access points and circulation areas.

3.2 Network security

Servers are located behind multiple layers of hardware and software firewalls to prevent unauthorised access to services, and are regularly patched, updated and monitored for possible signs of intrusion.

3.3 Site access control

Access to customer information (including contact details and order history, but specifically excluding credit card numbers) is available to authorised Ron Hale Marine employees by means of password-based authentication. Credit card numbers are NOT taken through the website.

We also keep your information confidential. The internal procedures of Ron Hale Marine cover the storage, access and disclosure of your information.

4. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Updating your details

If any of the information that you have provided to Ron Hale Marine changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to sales@ronhalemarine.co.uk.

6. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7. How to contact Ron Hale Marine

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to sales@ronhalemarine.co.uk.

Address: 94-98 Highland Road, Eastney, Portsmouth, PO4 9NQ Tel: 023 9273 2985 Fax: 023 9229 6065 Email: sales@ronhalemarine.co.uk
© Ron Hale Marine Ltd, 2009. Website design and hosting by Web of Knowledge